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Safe Travel and Stay

Safe Travel and Stay

We do hope everyone is well. The safety and health of valued guests and dedicated employees are always our highest priority.

On August 2020, we received the new normal protocol certification (certified CHSE / Clean, Healthy, Safe and Environmentally sustainable) by Indonesian Ministry of Tourism and Creative Economy.

The new normal procedure

Hand wash

Always wash your hand before entering hotel.

Check body temperature

Implementation of hand washing facilities, ACID water spray and check body temperature (not more than 37.3 ° Celsius).

Hand sanitizers

Hand sanitizers are installed at hotel areas such as front office, in front of elevator, restaurants, etc.

Hotel facilities

The new set up of hotel facilities based on new normal procedure (see this images).

Cleaning, sanitizing and disinfecting

Cleaning, sanitizing and disinfecting all areas as well as facilities with extra care and appropriate chemicals.

Health Protocol Signs

Installation of health protocol signs for guests’ information including keep the distance, wear masks, etc.

New regulations upon arrival at hotel


Guests must fill the declaration form about health condition and previous travel journey.

Rapid / Swab Test

Guests from outside Indonesia must show the rapid test or PCR tests.

For your information :

SWAB Test (PCR and Antigen Test) at Unicare Clinic, Watermark Hotel & Spa Bali. Opening hours : 09:00 – 18:00

  • Antigen : IDR 85.000 / person ( result within 15 minutes )
  • PCR : IDR 275.000 / person ( result within 24 hours)

Please make a reservation 1 day in advance, contact directly to Unicare Clinic 087758061650


Cashless Payment

Cashless payment is preferred.

In addition

Our dedicated employees follow the health protocols


All employees must wear masks during working hours and check body temperature before start working and serving our guests.

For some of staffs who will do direct communication with guests or based on job tasks will use proper equipment such as face shield and gloves.

We look forward to welcoming you at Watermark Hotel & Spa Bali.

New Normal Procedure at Watermark Hotel & Spa Bali